Floor it.

The whole furniture store. One system.

Get started

$397/mo per store · Live in a day · No contracts · Made in the USA

Thursday, March 12
Today
Sell something
Taken today$4,224.006 payments
New orders today5$9,907.00 on the tickets
Delivered today9 of 122 trucks rolling
Needs a truck3paid, nothing scheduled
Do These First5
DUE Call Rhonda Mize back about the sectionalAlex Reyes · was due 20 min ago
LATE Gary Thurmond was promised Wed, Mar 11 and no truck took it#1098 · $1,449.00
WEB Marcus Bell paid online and has no date yet#1111 · $1,129.00 · 12 min ago · they were told somebody would call
CLM Paula Jeter’s claim has sat 9 daysRecliner mechanism sticks when reclining fully · waiting on the vendor
QUOTE Tammy Boyd was quoted $1,688.00 and never came back4 days ago · Dana Whitfield
Trucks Today9 of 12 dropped
T1 Luis OrtegaDriving to Sofia Marrero · stop 6 of 7 Rolling
T2 Ray Adkins4 of 5 delivered Rolling
Trucks TomorrowFri, Mar 13
T1 Denise Whitaker10a–12p · 418 Harlem Grovetown Rd, Grovetown GA 3 PC
T2 Karen Ipock12p–2p · 2210 Evans to Locks Rd, Evans GA 1 PC
T1 Derrick Lanier2p–4p · 612 Old Petersburg Rd, Evans GA 2 PC
New Orders Today5
MB Marcus Bell#1111 · web · 12 min ago $1,129.00Paid
OC Omar Castellano#1110 · 1 hr ago $999.00$699.00 owing
DW Denise Whitaker#1112 · 2 hr ago $2,417.00Paid
2 more today →
The sales floor

Rung up on the floor.

Pieces, customer, delivery, payment. Four steps, one screen.

Get started
Sell
Four steps, and it is on the books.
1PiecesSearch the store
2CustomerName and phone
3DeliveryWe deliver it
4PaymentTake payment
Step 1 of 4

What are they buying?

sleeper Add custom item

Every brand the store carries. Tap a piece to put it on the ticket.

4 in the storeDarcy Queen Sofa Sleeper, BlueAshley · 7500039 $749.99
2–3 weeksAltari Queen Sofa Sleeper, AlloyAshley · 8721339 $899.99
Tap for dateTibbee Full Sofa Sleeper, SlateAshley · 9910136 $949.99

On the ticket

Clear ticket
Darcy Queen Sofa Sleeper, BlueAshley · 7500039In the store — can go out Fri, Mar 13 $749.99 −1+Remove
Nothing on the ticket yet1 piece · View ticket $749.99 Next: CustomerNext: Customer
Deliveries

Every truck. One screen.

Every truck, every driver, every stop — on one page.

Get started
TodayThe crewTrucks & timesText the windows
The Trucks
Today
Thursday, March 12 · 2 trucks out · 4 stops5 stops
‹Today12Fri13Sat14Sun15Mon16Tue17›03/12/2026
Delivered2 of 45
Still to drop23
Owed at the door$1,393$2,681
Needs a truck21

Needs a truck

Paid or deposited, nothing booked yet — oldest first
2 waiting1 waiting
TB Tammy Boyd#1107 · Grovetown · 706-555-0139 Wants Thu, Mar 123 pieces $1,288.00 due$1,688 order Put on a truckOn Truck 2 · 4–6 PM
OC Omar Castellano#1110 · Evans · 706-555-0193 No date promised1 piece $699.00 due$999 order Put on a truck
LO

Truck 1

Luis Ortega · 2 stops · 3 pieces
Luis Ortega Message Load sheet
At Rhonda Mizestop 2 of 2 · since 2:12 PM
Delivered 1 of 2
Pieces 3 of 22
✓ 10 AM–12 PM Gary Thurmond#111288 Mill Pond Rd, Harlem GA · 1 piece Delivered 10:48 AM
2 2–4 PM Rhonda Mize#11021207 Cedar Trace, Martinez GA · 2 pieces Here now$449.00 due
RA

Truck 2

Ray Adkins · 2 stops3 stops · 3 pieces6 pieces
Ray Adkins Message Load sheet
On the way to Ray Adkins Sr.2–4 PM
Delivered 1 of 21 of 3
Pieces 3 of 226 of 22
✓ 11:30 AM–1:30 PM Denise Whitaker#11014418 Pepperdine Dr, Grovetown GA · 2 pieces Delivered 12:40 PM
2 2–4 PM Ray Adkins Sr.#11031120 Hereford Farm Rd, Evans GA · 1 piece On the way$944.00 due
3 4–6 PM Tammy Boyd#110792 Chalet Ct, Grovetown GA · 3 pieces $1,288.00 due

Load it right. Carton by carton.

Last stop loads first. A short set can’t leave the building.

Load sheet
Truck 1 · Friday
Friday, March 13 · Luis Ortega · 3 stops
Last stop loads first
Cartons on this truck7
Loaded6
Do not load1

Tap a carton once when it is on the truck, twice if it must not go (short, damaged, wrong), and again to clear.

3
Karen Ipock · Bolanburg Occasional Table Set, 3-pc2–4 PM · 55 Stonebridge Way, Evans GA · #1109
0 of 3 onDo not load
1/3 T500-132/3 T500-133/3 T500-13
2
Marcus Bell · Realyn Queen Panel Bed12–2 PM · 77 Fairway Ridge, Evans GA · #1111
0 of 3 onLoaded
1/3 B446-572/3 B446-543/3 B446-96
1
Wendell Craft · Chime 12 inch Memory Foam Queen10 AM–12 PM · 740 Belair Rd, Augusta GA · #1108
0 of 1 onLoaded
1/1 M69141

Bagged. Do not drag.

Loaded by ____________________Driver ____________________
Print

The customer knows. Before the truck leaves.

Their window by text, a reply to confirm, and a heads-up one stop away.

Customer
Paula Jeter
706-555-0129 · 3300 Wrightsboro Rd, Augusta 30909
Texting & emailOpen the conversation (4)
Yes — we may text them

Recorded as: Gave it when the order was written, 8 days ago. They can reply STOP at any time and it takes effect the moment they do.

Jimmy’s Home Furnishings: your delivery is tomorrow, between 8am and 10am. Please clear a path to the room. Reply STOP to opt out.
Dana · text · yesterday
Jimmy’s Home Furnishings: you're stop 1 of 7 today, 8am–10am. We'll text again when we're on the way. Reply STOP to opt out.
Dana · text · 7h ago
Jimmy’s Home Furnishings: you're next — our truck is about 20 minutes out. If that doesn't work, call 706-555-0100 now.
Automatic · text · 6h ago
Perfect, the gate’s open. Thank you!
Them · text · 6h ago

The crew’s app. On their phone.

Route, checklist, photos, signature and the balance — at the door.

Truck 1 · Thursday

Stop 4 of 4

3 of 4 done
✓Paula JeterDelivered 9:12 AM
✓Gary ThurmondDelivered 10:48 AM
✓Derrick LanierDelivered 1:21 PM
4Rhonda MizeHere now · 2–4 PM · 1207 Cedar Trace
Directions to stop 4
Call RhondaTextOn the wayI’m here
Stop 4 of 42–4 PM

Rhonda Mize

1207 Cedar Trace, Martinez GA

The routeEvery stop in order, and where the truck is on it.
Stop 4 of 42–4 PM

Rhonda Mize

1207 Cedar Trace, Martinez GA

Dog in yardText on arrival
Maimz Sectional with Chaise9350317 · 1 of 2
Kirlin Area Rug 8x10A1000642 · 2 of 2
At the door1 of 44 of 4
Call 20 minutes outDone 1:52 PM
Photo of the piece in the room, placedRequiredJimmy wants the placed shot, not the carton
Assemble anything the customer paid assembly onRequired
Take the packaging with youUnless they ask to keep it
Photo · 1Damage
At the doorThe store’s own checklist. Delivered stays grey until it is done.
Sign and payStop 4 of 4
Balance due$449.00

Take it before you unload. If they cannot pay, call the office first — bringing it back is cheaper than chasing it.

449.00
CardCashCheck
Took $449.00
BalancePaid in full

$449.00 taken by card, 2:38 PM.

Customer signsHand them the phone
SignedRhonda Mize · 2:41 PM
DeliveredDelivered

Still needs their signature and Photo of the piece in the room, placed.

Delivered 2:42 PM. Sofia Marrero just got “you’re next”.

Something’s wrong
The officeCall the store

Nothing yet. Anything you send here goes straight to the desk.

Message the officeSend
Sign and payThey sign on the phone. The balance comes from the ledger, not a note.
Grovetown, Georgia

Running at Jimmy’s.

All included

Everything a store runs on. No add-ons.

JCJustinOwner8:02
ACAlexManager8:15
MKMackSales9:00
TJTJDriver7:30

People & roles

Clock-ins, roles, commission.

Included
#1039 · Pat Ellis$1,640.00
SoldOrderedHereBookedDelivered
Truck 1Thursday 10–12 · texted, confirmed

Orders & service

Every order, start to signed.

Included
Scanner count · aisle 3218/ 220
Conlee-Pike sofa
1 left · 3 promised
Reorder

Stock & POs

Scan it. Reorder it.

Included
Cash$812.00
Card$3,012.00
Check$400.00
DrawerBalanced
qbSent to QuickBooks · 6:02 PM

Money & books

Closes the day. Syncs QuickBooks.

Included
Sales this week
$48,210
▲ 12%
MTWTFS

Reports

Sales, tax, commission.

Included
PEPat Ellis
706-555-0188 · Martinez
Lifetime
$4,210
CallAsked about her delivery · 9:14 PM
Order#1039 · Mesa recliner
TextSaid yes to texts

Customers

Every ticket, call and text.

Included
Price lists

Drop in any price list.

PDF or spreadsheet. Read, priced and live in minutes.

Get started
PDFSpring 2027 price list.pdf
212 pages · page 212
1,184 pieces
ItemPieceFinishCostSells for
4410-38SofaPewter$612.00$1,299.99
4410-35LoveseatPewter$574.00$1,199.99
4410-23Chair and a halfPewter$441.00$881.99
B218-31DresserRustic oak$388.00$775.99
Page 44 prices a bedroom as a set.
Sell it as one set, or split it into pieces?
One setSplit it
Put 1,184 pieces live

Reads the price lists you already get from

AshleyBenchcraftLibertyParker HouseJacksonCatnapperClassic HomeUniversalBassett MirrorSertaTempur-Pedic

and any other maker you carry

Phones & chat

An integrated phone and chat system. That sells.

It answers every call and chat, knows your whole floor, and writes the order.

Get started

The phone. Every call, answered.

It knows your whole floor, finds their order by the number calling, and writes the sale.

Answers day or nightKnows every piece and priceQuotes delivery and the dayWrites the orderTexts the checkout linkPuts them through to you
Calls & Chats
Today
Needed a person2out of 12 calls
Finished alone83%nobody at the store stepped in
Sold by the agent$1,129.001 order
Time on the phone46 minthat nobody at the store spent
Calls12 · newest first
Marcus BellCall706-555-0163 · 6m 18sAvailabilityjust nowBought the Realyn queen bed on the callTexted the checkout link · paid 9 minutes later · no card touched our stack$1,129.00soldREAD
Denise WhitakerCall706-555-0142 · 4m 02sAvailability12 min agoQuoted the Bolanburg table on the floor WednesdayChecked Ashley live · DC Friday plus 4 days on the truck$489.99quotedREAD
Rhonda MizeCall706-555-0188 · 9m 40sProblem23 min agoWants her money back on a damaged sectionalDelivered 5 days ago · driver logged no damage · waiting on a callback$2,199.00handed offREAD
Transcript · CA7004 · Marcus Bell
Word for word, including what it looked up
callerHey — y’all still have the Realyn queen bed? The one with the panel headboard.
Looked upcheck_availability {"sku":"B446-57","item":"Realyn Queen Panel Bed","qty":1}
agentWe do — $1,129, three on the floor. Delivery to Evans is $99 and Monday the 16th is open. Want me to write it up and text you a link to pay?
callerYeah, let’s do it. Marcus Bell, 706-555-0163.
Looked upstart_order {"sku":"B446-57","qty":1,"name":"Marcus Bell"} · send_text {"to":"+17065550163","what":"checkout link"}
agentDone — order 1111, and the link just went to your phone. Thanks for calling Jimmy’s.

The chat. On any website.

Same brain as the phone. One line on your site and it starts selling tonight.

Shopify, WordPress, Wix — any siteSells while you sleepHands off to your staff, liveEvery word saved on the customer
jimmyshomefurnishings.com/collections/bedroom
Jimmy’s Home FurnishingsLiving RoomBedroomDiningMattressesCart (0)
Bedroom24 products
Realyn Queen Panel Bed$1,129.00Realyn Dresser$849.00Trinell Dresser, Brown$749.00Trinell Nightstand$289.00Willowton Queen Panel Bed$699.00Porter Queen Sleigh Bed$1,449.00
Jimmy’s Home FurnishingsRiley · usually replies right away
×
Hey, Riley here at Jimmy’s Home Furnishings. What are you looking for?
A queen bed under $1,200. Need it before the 21st — I’m in 30813.
The Realyn queen panel bed is $1,129 and there are three on the floor. Delivery to 30813 is $79, and Saturday the 14th is open. Want me to write it up?
Yes — Saturday works. Nicole Sapp, 706-555-0219.
Done — order 1113 is written. Here’s your link to pay: jimmys-home-furnishings.myshopify.com/inv/8f3a2… Once it’s paid, the office books Saturday and texts you the window.
Ask about anythingSend
<script src="https://yourstore.getfloorit.com/chat.js"></script>That’s the whole install.
REPLACES A PART-TIME OFFICE HIRE · ~$1,600/MO
For manufacturers

Publish your line once.

Every store that carries you gets the new prices the same day.

One price

The price is the easy part.

$397/mo

Per store. Not per seat. Billed monthly from the day you sign up.

Every user and driver
Phones and website chat
Delivery planner and crew app
Stock, POs and scanner counts
QuickBooks and Shopify
Price lists read for you
Fourteen reports
Setup help and updates
Questions

Asked and answered.

How long does it take to set up?

Most stores are selling on it the same day. Drop in your price lists and your people; we help with the rest.

Is it really $397 for everyone?

Yes. Per store, not per seat. Every salesperson, manager and driver is included.

Do I need new hardware?

No. It runs on the phones, iPads and computers you already have.

Can it answer our phones?

Yes. It answers calls and website chat, writes orders, and hands off to a person when asked.

Can I cancel?

Any month, from inside the software. Your records are kept and you can export them.

Your next sale is already calling.

$397/MO · NO CONTRACTS · CANCEL ANY MONTH

The sales floor

Rung up on the floor.

From the phone or iPad in your hand. Four steps, one screen.

Type a word. Every brand the store carries, with what is in the store marked. Tap a piece and it is on the ticket.

1Pieces1 piece
2CustomerName and phone
3DeliveryWe deliver it
4PaymentTake payment
Step 1 of 4

What are they buying?

sleeper Add custom item

Every brand the store carries. Tap a piece to put it on the ticket.

4 in the storeDarcy Queen Sofa Sleeper, BlueAshley · 7500039 $749.99
2–3 weeksAltari Queen Sofa Sleeper, AlloyAshley · 8721339 $899.99
Tap for dateTibbee Full Sofa Sleeper, SlateAshley · 9910136 $949.99

On the ticket

Clear ticket
Darcy Queen Sofa Sleeper, BlueAshley · 7500039In the store — can go out Fri, Mar 13 $749.99 −1+Remove
1 piece · View ticket $749.99 Next: Customer

Everything in this part

  • Search every brand and product
  • In-store or from-the-maker badge on every result
  • Earliest delivery date per line
  • Sell a piece that is not in the catalogue
  • Special order ticked by itself when stock runs short
  • Customer found by phone number or name
  • Live tax by delivery address
  • Delivery fee by ZIP zone and order size
  • Protection plan sized to the ticket, with half-off
  • Cash, card, check, financing, pay link, deposit
  • Finance company required on financed sales
  • Save it as a quote
  • Only managers change catalogue prices
  • Discounts over 10% or $200 need a manager
  • Store credit, trade-in and gift cards
  • Texting consent read out at the till
  • See it in their room: a photo of their room with the piece placed in it
  • Reprint the last receipt
  • Receipts by AirPrint with your return terms
Deliveries

Every truck. One screen.

Plan the runs, load the trucks, and follow every stop.

TodayThe crewTrucks & timesText the windows
The Trucks
Today
Thursday, March 12 · 2 trucks out · 4 stops5 stops
‹Today12Fri13Sat14Sun15Mon16Tue17›03/12/2026
Delivered2 of 45
Still to drop23
Owed at the door$1,393$2,681
Needs a truck21

Needs a truck

Paid or deposited, nothing booked yet — oldest first
2 waiting1 waiting
TB Tammy Boyd#1107 · Grovetown · 706-555-0139 Wants Thu, Mar 123 pieces $1,288.00 due$1,688 order Put on a truckOn Truck 2 · 4–6 PM
OC Omar Castellano#1110 · Evans · 706-555-0193 No date promised1 piece $699.00 due$999 order Put on a truck
LO

Truck 1

Luis Ortega · 2 stops · 3 pieces
Luis Ortega Message Load sheet
At Rhonda Mizestop 2 of 2 · since 2:12 PM
Delivered 1 of 2
Pieces 3 of 22
✓ 10 AM–12 PM Gary Thurmond#111288 Mill Pond Rd, Harlem GA · 1 piece Delivered 10:48 AM
2 2–4 PM Rhonda Mize#11021207 Cedar Trace, Martinez GA · 2 pieces Here now$449.00 due
RA

Truck 2

Ray Adkins · 2 stops3 stops · 3 pieces6 pieces
Ray Adkins Message Load sheet
On the way to Ray Adkins Sr.2–4 PM
Delivered 1 of 21 of 3
Pieces 3 of 226 of 22
✓ 11:30 AM–1:30 PM Denise Whitaker#11014418 Pepperdine Dr, Grovetown GA · 2 pieces Delivered 12:40 PM
2 2–4 PM Ray Adkins Sr.#11031120 Hereford Farm Rd, Evans GA · 1 piece On the way$944.00 due
3 4–6 PM Tammy Boyd#110792 Chalet Ct, Grovetown GA · 3 pieces $1,288.00 due
Load sheet
Truck 1 · Friday
Friday, March 13 · Luis Ortega · 3 stops
Last stop loads first
Cartons on this truck7
Loaded6
Do not load1

Tap a carton once when it is on the truck, twice if it must not go (short, damaged, wrong), and again to clear.

3
Karen Ipock · Bolanburg Occasional Table Set, 3-pc2–4 PM · 55 Stonebridge Way, Evans GA · #1109
0 of 3 onDo not load
1/3 T500-132/3 T500-133/3 T500-13
2
Marcus Bell · Realyn Queen Panel Bed12–2 PM · 77 Fairway Ridge, Evans GA · #1111
0 of 3 onLoaded
1/3 B446-572/3 B446-543/3 B446-96
1
Wendell Craft · Chime 12 inch Memory Foam Queen10 AM–12 PM · 740 Belair Rd, Augusta GA · #1108
0 of 1 onLoaded
1/1 M69141

Bagged. Do not drag.

Loaded by ____________________Driver ____________________
Print
Customer
Paula Jeter
706-555-0129 · 3300 Wrightsboro Rd, Augusta 30909
Texting & emailOpen the conversation (4)
Yes — we may text them

Recorded as: Gave it when the order was written, 8 days ago. They can reply STOP at any time and it takes effect the moment they do.

Jimmy’s Home Furnishings: your delivery is tomorrow, between 8am and 10am. Please clear a path to the room. Reply STOP to opt out.
Dana · text · yesterday
Jimmy’s Home Furnishings: you're stop 1 of 7 today, 8am–10am. We'll text again when we're on the way. Reply STOP to opt out.
Dana · text · 7h ago
Jimmy’s Home Furnishings: you're next — our truck is about 20 minutes out. If that doesn't work, call 706-555-0100 now.
Automatic · text · 6h ago
Perfect, the gate’s open. Thank you!
Them · text · 6h ago
Truck 1 · Thursday

Stop 4 of 4

3 of 4 done
✓Paula JeterDelivered 9:12 AM
✓Gary ThurmondDelivered 10:48 AM
✓Derrick LanierDelivered 1:21 PM
4Rhonda MizeHere now · 2–4 PM · 1207 Cedar Trace
Directions to stop 4
Call RhondaTextOn the wayI’m here
Stop 4 of 42–4 PM

Rhonda Mize

1207 Cedar Trace, Martinez GA

The routeEvery stop in order, and where the truck is on it.
Stop 4 of 42–4 PM

Rhonda Mize

1207 Cedar Trace, Martinez GA

Dog in yardText on arrival
Maimz Sectional with Chaise9350317 · 1 of 2
Kirlin Area Rug 8x10A1000642 · 2 of 2
At the door1 of 44 of 4
Call 20 minutes outDone 1:52 PM
Photo of the piece in the room, placedRequiredJimmy wants the placed shot, not the carton
Assemble anything the customer paid assembly onRequired
Take the packaging with youUnless they ask to keep it
Photo · 1Damage
At the doorThe store’s own checklist. Delivered stays grey until it is done.
Sign and payStop 4 of 4
Balance due$449.00

Take it before you unload. If they cannot pay, call the office first — bringing it back is cheaper than chasing it.

449.00
CardCashCheck
Took $449.00
BalancePaid in full

$449.00 taken by card, 2:38 PM.

Customer signsHand them the phone
SignedRhonda Mize · 2:41 PM
DeliveredDelivered

Still needs their signature and Photo of the piece in the room, placed.

Delivered 2:42 PM. Sofia Marrero just got “you’re next”.

Something’s wrong
The officeCall the store

Nothing yet. Anything you send here goes straight to the desk.

Message the officeSend
Sign and payThey sign on the phone. The balance comes from the ledger, not a note.

Everything in this part

  • Seven-day planner and day board
  • Trucks with their own stop and piece limits
  • Delivery windows you set
  • Delivery fees: free over, ZIP zones, order-size bands
  • Load sheets and run sheets with carton numbers
  • "Do not load" when a set is incomplete
  • Morning text of today’s windows
  • "One stop away" text
  • Driver route with directions and product photos
  • Checklist stamped on every stop
  • Customer signs on the driver’s phone
  • Review QR code after they sign
  • Balance collected at the door
  • Delivery and damage photos
  • Damage opens a service claim with the photo
  • Emergency button
  • Problem reports on the office board
  • Thank-you email when it lands
People & roles

Everybody, in one place.

Roles, the time clock, commission, and the drivers’ messages.

People
8 on the books · 5 on the clock · 1 without a login
Add someone
On the clock5Alex · Dana · Luis · Ray · Tevin
On the floor32 driving
Written this month$41,220everyone on the floor
No login yet1cannot get in to write anything
Everybody 8
WhoJobThis monthAccess
ARAlex Reyes706-555-0147Sales & service3% commission · $22.00/hr$12,6409 orders this monthStaffIn
DWDana Whitfield706-555-0151Sales floor4% commission · $19.00/hr$16,93011 orders this monthStaffIn
JRJimmy Rollins706-555-0100Ownerno commission$2,1991 order this monthOwner
LOLuis Ortega706-555-0173Delivery driverno commission · $24.00/hr—nothing this monthDriverIn
MPMarcus Pope706-555-0166Sales floor4% commission · $19.00/hr$9,4516 orders this monthStaff
RARay Adkins706-555-0181Delivery driverno commission · $23.00/hr—nothing this monthDriverIn
SBSheila Barnes706-555-0195Bookkeepingno commission · $26.00/hr—nothing this monthManager
TBTevin Brooks706-555-0190Warehouseno commission · $20.00/hr—nothing this monthNo loginIn

Everything in this part

  • Roles: owner, manager, sales, driver, plus job labels
  • Menus by role
  • Emailed invites that work once
  • Turn a login off everywhere at once
  • Remove someone without losing their sales
  • Time clock
  • Commission by person, by product kind, or plans only
  • Draws and clawbacks on their own lines
  • My Commission for each salesperson
  • Office chat with every driver
  • Driver texts land in the same thread
  • Who did what, for every refund, edit and login
  • Work-text consent recorded for every driver
Orders & service

Nothing falls through.

Every order sorted by what it needs next. Every claim with its photo.

Orders
Start the cash drawerSell something
TodayThis weekThis monthThis yearAll time
Store sales$10,908.9810 orders · $7,972.98 collected
Website sales$699.001 order · $699.00 collected
Still owed$2,936.00on open orders
Cash drawer$300.00float counted 9:02 AM
Quote1not written yet
Sold4no truck yet
On a truck4booked to go out
Delivered3with the customer
Search a name, order number or phoneNeeds attention first
All Orders12
MBMarcus Bell#1111PHONEEvans · AISoldPromised Mon, Mar 16, no truck yetA date was given to the customer but no truck is booked$1,129.00paid in full
TBTammy Boyd#1107STOREGrovetown · DanaSold · owesPromised Mon, Mar 16, no truck yetA date was given to the customer but no truck is booked$1,688.00$1,288.00 owing
KIKaren Ipock#1109STOREEvans · MarcusQuoteQuoted but never written upQuoted 2 days ago · nothing is holding it$1,399.00$1,399.00 owing
DLDerrick Lanier#1106WEBEvans · MarcusSoldPromised Sat, Mar 14, no truck yetA date was given to the customer but no truck is booked$699.00paid in full
OCOmar Castellano#1110STOREEvans · DanaSold · owes$699.00 owing, and nobody has booked a truckWritten 5 days ago · no delivery date given$999.00$699.00 owing
SMSofia Marrero#1104PHONEHarlem · DanaOn a TruckOn the truck Thu, Mar 12Booked and paid — nothing needed$949.00paid in full
DWDenise Whitaker#1101STOREGrovetown · DanaOn a TruckOn the truck Thu, Mar 12Booked and paid — nothing needed$848.98paid in full
PJPaula Jeter#1105STOREAugusta · AlexOn a TruckOn the truck Fri, Mar 13Booked and paid — nothing needed$549.00paid in full
RMRhonda Mize#1102STOREMartinez · AlexDeliveredDelivered and paidClosed 5 days ago$2,199.00paid in full
GTGary Thurmond#1112STOREHarlem · AlexDeliveredDelivered and paidClosed 26 days ago$749.00paid in full

Everything in this part

  • Orders sorted by what needs doing
  • One stage for every order: quote, ordered, ready, scheduled, delivered, owing
  • Fix a ticket after the sale, every change logged
  • Take one line off an order
  • Mailed parts close without a truck
  • Shopify web orders both ways: in, refunds, cancels, fulfilled on delivery
  • Web-order-paid alert and email
  • Moved dates recorded, never overwritten
  • Customer card: lifetime value, owed, every call and claim
  • Filters: repeat buyers, quoted never bought, owing, unhappy
  • One search box: phone, name, order or item number
  • Follow-ups with owners and due times
  • Returns sorted by where the piece goes
  • Refunds by the policy on the order
  • Service claims routed to the right place
  • Oldest-ignored claims first
  • Unregistered protection plans flagged
Stock & orders

Know what’s coming, and when.

In the building, promised, on order, missing — and the real date.

InventoryCountReceive a deliveryCheck a maker’s stockAdd a product
Inventory
What has been counted into the store.
Cannot sell3out, oversold, or discontinued
Running low16at or under the reorder point
On the floor$40,527at retail · $19,080 at cost
On order54pieces across open purchase orders
SearchAllNeeds attentionLow or outOn orderOn the floor
Stock25 items · worst first
ABolanburg Occasional Table Set, 3-pcT500-13AccentOutWh 6COut, and nothing on orderNobody has reordered it$499.00cost $240.00
BPorter Queen Sleigh BedH201-01BedroomOutfloor modelOut, and nothing on orderFloor model only — it is still being shown$1,449.00cost $720.00
DBolanburg Counter Height Dining TableD44-50BDiningOversoldfloor modelSold 1 more than we have0 on hand, 1 promised — somebody is waiting$489.99cost $245.00
BBaystorm Dresser, GrayB221-31BedroomOn orderWh 9CNothing to sell until Mon, Mar 236 coming · 0 already promised$779.00cost $380.00
BRealyn DresserB446-31BedroomLowfloor modelDown to 2Reorder point is 2 · 4 already coming$849.00cost $410.00
LDarcy Loveseat, Salsa7500535LivingLowWh 4ADown to 1Reorder point is 2 · 6 already coming$579.00cost $280.00
LMaimz Sectional with Chaise9350317LivingOn orderfloor modelNothing to sell until Thu, Mar 262 coming · 1 already promised$2,199.00cost $1,180.00
MChime 12 inch Memory Foam QueenM69141MattressIn stockfloor model9 ready to sell12 on hand, 3 promised · Wh 1A$399.00cost $170.00
BTrinell Dresser, BrownB697-31BedroomIn stockfloor model5 ready to sell5 on hand · Wh 3B$749.00cost $360.00

Everything in this part

  • Available = on hand minus promised
  • Floor or warehouse location, floor models, as-is
  • Every stock change needs a reason
  • Price tags printed from inventory
  • Scanner count with accuracy
  • Purchase-order pipeline
  • Receiving with packing slip and freight
  • Moved dates tracked
  • Ashley availability with the date it lands in store
  • Supplier feeds by file, matched by column name
  • Lead times per brand for makers with no feed
  • Short-piece "do not load" warning
Money & books

The day closes itself.

Every balance comes from real payments. One clean entry to QuickBooks.

Books
Payments

QuickBooks: connected to Jimmy’s Home Furnishings. Each day posts as one entry.

Month-end NumbersFor your bookkeeper
Deposits held$8,722

On 11 orders not yet delivered. Money the customer has paid ahead — a liability, not a sale. Detail.

Received, not billed$2,040

1 purchase order where the goods are here and the maker has not billed yet. You owe it; it just is not on a bill.

Stock at cost$19,080

On hand, at landed cost. Ties to your inventory account.

Sales tax owed$1,214

Columbia County $912 · Richmond County $302. What goes on your state return.

Which account is which
All mapped

Picked once from your own chart of accounts and remembered, so a rename in QuickBooks cannot quietly send money somewhere else. Customer deposits must be an Other Current Liability — if it points at an income account, every deposit becomes revenue months early.

Merchandise salesSales of Product Income · Income
Delivery incomeDelivery Income · Income
Customer depositsCustomer Deposits · Other Current Liability
Sales tax payableSales Tax Payable · Other Current Liability
Undeposited fundsUndeposited Funds · Other Current Asset
Protection plan incomeProtection Plan Income · Income
Post a day
One entry, not forty
Dr Undeposited funds — every tender taken
    Cr Merchandise sales
    Cr Delivery income
    Cr Protection plan income
    Cr Sales tax payable
Deposits are not in here. They post per customer, against the liability.
Post Wednesday, March 11Last posted: Tue, Mar 10 · 6:02 PM

Everything in this part

  • Balances from the payment record
  • Cash drawer with over and short
  • Tax by ZIP, county, city
  • Tax fixed when each line ships
  • Deposits held, aged, flagged at 60 days
  • Finance funding check: expected versus funded
  • Discount approval by a manager
  • QuickBooks daily entry and month-end checks
  • Store credit, trade-ins and gift cards
Reports

Fourteen reports. No spreadsheets.

Sales, tax, commission and what’s owed — whenever you ask.

Reports
This year2026-01-01 to 2026-03-12
Year end — for the accountantOne page of the figures a return is built from. Set the period to a full year
This period vs the one beforeLine by line, with the change. This month against last month, or any two equal spans
Month by monthEvery month in the period on its own row, so a year reads as a trend
PayrollWeekly wage plus commission, per person — what the staff actually cost
Sales by salespersonWho wrote what, and what of it actually got delivered
Sales by dayEvery trading day in the period, written and delivered
What sellsBy category, so the floor plan can follow the money
Commission dueOn delivered business, per person, with the rate applied
Sales tax collectedBy jurisdiction, on delivered orders — this is the filing number
Money still owingBalances on orders that are written and not paid
DeliveriesStops, on-time, signed for
Inventory valuationWhat is on the floor, at cost and at retail
Protection plansAttach rate, what was collected, what is owed to the administrator
ReturnsWhat came back and why
This year
Year end — for the accountant

DELIVERED in the period — revenue is earned when the truck drops it, which is also when the tax is owed. The last line is what the floor wrote, which is a different number and a different question. This is the store's own record, not a filed return: your accountant decides what belongs where.

Download CSVPrint
LineAmountWhat it is
Merchandise delivered$214,380.0031 orders. Net of discounts and cancelled lines
Delivery charges$6,930.00Income to the store
Protection plans sold$4,470.00Collected from the customer
Less refunds on returns−$1,299.001 return in the period
Plus restocking fees kept$259.80Not really income — the store losing less
GROSS INCOME$224,740.80The three above, net of returns
Cost of the goods−$104,150.00What the store paid the vendors for what went out
Owed to the plan administrator−$2,235.00Their share of the plans above
GROSS PROFIT$118,355.80Before wages, rent, and everything else
Wages−$38,420.0010.3 weeks at the rates on People
Commission−$7,826.00On delivered merchandise
AFTER THE PAYROLL$72,109.80Still before rent, fuel, insurance and the rest
SALES TAX COLLECTED$15,918.90Held for the state — this is not income
Columbia County$11,240.10by jurisdiction
Richmond County$4,678.80by jurisdiction
Written in the period$241,660.0038 tickets signed, delivered or not

Everything in this part

  • Sales by person, day and category
  • Year end, period vs period, month by month
  • Tax by area
  • Commission due
  • Money owing
  • Deliveries on time and signed for
  • Inventory value
  • Protection plan attach rate
  • Plans never registered
  • Returns
  • Deposits held and aged
  • Finance funding: expected versus funded
Customers

Everything about them. One card.

Every order, call, text, note and claim — found by phone number.

Customers
Add a customer
On file334322 of these have bought through the desk
Lifetime value$241,660everything written, all time
Repeat buyers6118% of the list
Unhappy right now2an open claim against their order
SearchAllWaiting On UsOwingHas a claimRepeat buyersNever bought
Everyone334 · most recent first
DWDenise Whitaker706-555-0142 · GrovetownCustomer6 days agoDelivery booked Thu, Mar 12On a truck
MBMarcus Bell706-555-0163 · EvansCustomertoday1 order · $1,129.00 lifetimeLast bought today
RMRhonda Mize706-555-0188 · MartinezCustomer13 days ago1 open claimSomething went wrong and it is not closed
GTGary Thurmond706-555-0117 · HarlemCustomer32 days agoAsked for Jimmy by nameCall back promised today
PJPaula Jeter706-555-0129 · AugustaCustomer8 days ago1 open claimSomething went wrong and it is not closed
TBTammy Boyd706-555-0139 · GrovetownCustomeryesterday$1,288.00 owingBalance outstanding on an order
SMSofia Marrero706-555-0164 · HarlemCustomer3 days agoDelivery booked Thu, Mar 12On a truck
OCOmar Castellano706-555-0193 · EvansCustomer5 days ago$699.00 owingBalance outstanding on an order
KIKaren Ipock706-555-0121 · EvansProspect2 days agoQuoted, never boughtFirst seen 2 days ago
← Customers
Customer since Tue, Aug 26
Denise Whitaker
4418 Pepperdine Dr, Grovetown GA 30813
Call 706-555-0142TextEmailDirections
NextDenise Whitaker is calling back Saturdayin 2 days · Dana
Lifetime$848.981 order
Owing now$0.00nothing outstanding
Last bought6 days ago1 on record
Claims00 still open
Calls10 needed a person
Orders
Everything They Have Bought
#1101out Thu, Mar 12 · DanaScheduled$848.98
Calls
Every Time They Rang
✓Quoted the Bolanburg table on the floor WednesdayChecked Ashley live · DC Friday plus 4 days on the truck12 min ago
Notes
What the Floor Knows
D
Dana6 days ago×

Measured her dining room on the floor — 11ft wall, the 6-seat will fit with the leaf out.

Add a note
Save note
Details
Fix a number or an address
Denise Whitaker
706-555-0142
denise.w@example.com
4418 Pepperdine Dr
Grovetown
30813
Save details
Texting & emailOpen the conversation
Said yes to texts

Gave it when the order was written · Thu, Mar 5 · Dana. Updates about an order they actually placed can go out; anything else needed them to say yes first, and consent cannot be reconstructed afterwards, so it was captured the moment it was given.

Everything in this part

  • Customer card: lifetime value, owed, every call and claim
  • One search box: phone, name, order or item number
  • Filters: repeat buyers, quoted never bought, owing, unhappy
  • Every call and chat on their card, word for word
  • Texting consent with where and when it was given
  • Notes from your staff
  • Follow-ups with owners and due times
  • Returns and service claims on their card
Price lists

Drop in any price list.

PDF, spreadsheet, supplier feed or Shopify. Nothing goes live until you say so.

PDFSpring 2027 price list.pdf
212 pages · page 212
1,184 pieces
ItemPieceFinishCostSells for
4410-38SofaPewter$612.00$1,299.99
4410-35LoveseatPewter$574.00$1,199.99
4410-23Chair and a halfPewter$441.00$881.99
B218-31DresserRustic oak$388.00$775.99
Page 44 prices a bedroom as a set.
Sell it as one set, or split it into pieces?
One setSplit it
Put 1,184 pieces live

Everything in this part

  • PDF, Excel and CSV price lists
  • Questions instead of guesses
  • Preview before anything goes live
  • Markup where there is only cost, ending in .99
  • Layouts remembered per maker
  • Type a piece in
  • Connect Shopify
  • Manufacturer lines on Floor It, kept current
  • Supplier stock feeds
  • Shopify pieces are never overwritten
Phones & chat

An integrated phone and chat system.

One assistant on your phone line and your website. It knows your whole floor.

Calls & Chats
Today
Needed a person2out of 12 calls
Finished alone83%nobody at the store stepped in
Sold by the agent$1,129.001 order
Time on the phone46 minthat nobody at the store spent
Calls12 · newest first
Marcus BellCall706-555-0163 · 6m 18sAvailabilityjust nowBought the Realyn queen bed on the callTexted the checkout link · paid 9 minutes later · no card touched our stack$1,129.00soldREAD
Denise WhitakerCall706-555-0142 · 4m 02sAvailability12 min agoQuoted the Bolanburg table on the floor WednesdayChecked Ashley live · DC Friday plus 4 days on the truck$489.99quotedREAD
Rhonda MizeCall706-555-0188 · 9m 40sProblem23 min agoWants her money back on a damaged sectionalDelivered 5 days ago · driver logged no damage · waiting on a callback$2,199.00handed offREAD
Transcript · CA7004 · Marcus Bell
Word for word, including what it looked up
callerHey — y’all still have the Realyn queen bed? The one with the panel headboard.
Looked upcheck_availability {"sku":"B446-57","item":"Realyn Queen Panel Bed","qty":1}
agentWe do — $1,129, three on the floor. Delivery to Evans is $99 and Monday the 16th is open. Want me to write it up and text you a link to pay?
callerYeah, let’s do it. Marcus Bell, 706-555-0163.
Looked upstart_order {"sku":"B446-57","qty":1,"name":"Marcus Bell"} · send_text {"to":"+17065550163","what":"checkout link"}
agentDone — order 1111, and the link just went to your phone. Thanks for calling Jimmy’s.
jimmyshomefurnishings.com/collections/bedroom
Jimmy’s Home FurnishingsLiving RoomBedroomDiningMattressesCart (0)
Bedroom24 products
Realyn Queen Panel Bed$1,129.00Realyn Dresser$849.00Trinell Dresser, Brown$749.00Trinell Nightstand$289.00Willowton Queen Panel Bed$699.00Porter Queen Sleigh Bed$1,449.00
Jimmy’s Home FurnishingsRiley · usually replies right away
×
Hey, Riley here at Jimmy’s Home Furnishings. What are you looking for?
A queen bed under $1,200. Need it before the 21st — I’m in 30813.
The Realyn queen panel bed is $1,129 and there are three on the floor. Delivery to 30813 is $79, and Saturday the 14th is open. Want me to write it up?
Yes — Saturday works. Nicole Sapp, 706-555-0219.
Done — order 1113 is written. Here’s your link to pay: jimmys-home-furnishings.myshopify.com/inv/8f3a2… Once it’s paid, the office books Saturday and texts you the window.
Ask about anythingSend

Everything in this part

  • Answers calls around the clock, in a voice you choose
  • Website chat from one line on your site
  • Chat in Spanish and other languages
  • Finds pieces the way people say them ("couch" finds sofas)
  • What we carry, brand by brand
  • Delivery cost by ZIP
  • Real arrival dates where the maker publishes them
  • Finds a customer’s order and its delivery day
  • Reads your own promotions page
  • Writes the order and sends the checkout link
  • Emails a list of pieces
  • Hands off to a person and alerts the office
  • Follow-ups created for anything it promised
  • Calls & Chats: every word, what it looked up, what it sold